TL; DR: And we’re back to Islay for the second time this summer! After a quiet Friday afternoon, the next morning we had our first tasting, followed by a tour at one of our favourite distilleries: Bunnahabhain. The tasting was great as usual, but what happened afterwards was a major let down for us. 

Driving to Islay is always a big trip: it takes about four hours to drive from Leith to the Kennacraig ferry terminal, and then the ferry trip is another couple of hours. However, once you’re on the island, you forget about all of this as the atmosphere in which you’re immersed is something else. Everything slows down and there is a sense of quiet and tranquillity. It’s a strange mix between feeling energised and relaxed, with the mind finally off the million thoughts of everyday life. Maybe this a feature of all remote places.

The excuse for this trip came when our friends Glaire and Clay asked us to join them on their trip to celebrate their friend’s birthday. That was a proposition too good to be true, so we happily accepted. On a Friday morning, we picked them up and started driving westward, first to Glasgow and then up along Loch Lomond, past Arrochar south-west, and along the Argyll’s lochs (as we write, we can almost visualise the trip). We had a wee stop for a coffee (well, and a wee) in Inveraray, at the George Hotel. We also enjoyed their morning rolls, unbelievably tasty. A pity we didn’t manage to meet our friend Ivan. The rest of the drive was uneventful, everything was on time, and we got safely to Bowmore where our friends had booked a small apartment. We parked our van not too far away and hanged out with them. In the evening, after dinner at the Lochside, we met their friends for a drink at the Duffie’s, just next door. It was a nice evening but we were very tired, so after a while we just went back to sleep.

The day after we were very excited: our first time back to Bunnahabhain, after our visit in spring 2022. Bunna is one of our favourite whiskies, and it rarely disappoints us: we both love the unpeated sherried stuff, and the peated one too (it’s actually one of the best peated malts in our opinion). So, the jolly party of three (Glaire skipped this one) left Bowmore on Mr Vantastic, and after a quick stop to check out the Ardnahoe shop, we got to our destination. The day was cloudy, a tad windy but not enough to keep the midges away, which in the minute we spent outside the visitor centre destroyed us!

Once safely inside, we met the guide for the tasting: Matthew, which after a brief introduction walked us to Warehouse 9, the former malting floor. We were 5 people in total, so quite an intimate tour – the first time it was 13 people and felt like a crowd in comparison. The tasting was fun, as usual, Matthew was a good entertainer and very knowledgeable, and let people draw the whisky from the cask (Gianluigi tried too).

The first dram was an unpeated one, a 2007 ex-Muscat cask (16y), bottled at 53.7%. A very sweet and delicious dram. It was followed by a 2014 (9y) ex-Canasta sherry cask: this is a brand of cream sherry, which is a mix of Oloroso and PX. This dram was bottled at 58.4%, stronger at the palate as well. We moved on to the peated drams, first a 2011 vintage fully matured in a refill ex-Cognac cask (58.9%); the cask was used for a finish first, so the Cognac influence wasn’t too strong. It was followed by a 2013 (10y) ex-Bordeaux red wine cask (57.9%), re-casked into this only after two years, in 2015. The last one was truly stunning, a real dirty belter of a dram.

However, here is where things went wrong. Back at the visitor centre, we were told that we could participate in the tour because we’d drunk before at the tasting, and they could allow inebriated people in production. While we could see where this rule comes from (after all, we both did the 2-hour Scottish Training for Alcohol Retailers and Servers training, so we can see the logic), we really didn’t expect this to happen: it wasn’t written anywhere and in other distilleries (including Deanston, of the same company) we’d visited production after a tasting. There, they mentioned the T&C, which is always an “out-of-jail” card, but later that day we verified and that was not true (at the time, more on this later). We asked if we could have a refund, and here is the annoying part: they told us they couldn’t issue any! Thus, to avoid losing £40 we decided for Teresa to go on the tour on her own (she was the driver that day, so she’d not drunk at the tasting), while Gianluigi would come back on the Monday to catch up, just before the ferry back to the mainland. The following tour description is a summary of both our tours, which were given by the same guide. They were probably in training, as both tours only covered the basics, but as we said in other occasions, you need to start somewhere.

The distillery, whose name means the Mouth of the River, was founded in 1881, originally doing peated malt, but turned to unpeated later: nowadays they do both. Their flagship malt, the Bunnahabhain 12, was first released in 1979, almost a hundred years after founding. What is really hard to wrap our head around, is that until the 60s there was no road to the distillery, so everything that went there and back was by boat, quite incredible! They have one of the iconic Porteus mills since 1964, which grinds the barley usually sourced from Simpson, on the mainland. In the resulting grist, the husk/grit/flour split is 20/70/10, as usual. It is then sent to a big mashtun (full leuter and covered by a copper lid), 8.6 tonnes at the time, where it is mashed with the usual three waters at increasing temperatures, to maximise the sugar extraction in their cloudy wort. The draff, discard from mashing, is used for their biomass plant, as opposed to many distilleries that sell or give it to farmers to feed cows.

Currently, they do 23 mashes per week, which are then moved to ferment into one of the six Oregon pine washbacks for 52 hours to reach about 8%abv. They have only one pair of stills, and during the second distillation they take a cut from 74% to 64%, discarding and redistilling the head (above the first cut point) and the tails (after the second one). After a quick nip to the warehouse and a look at the pier, we walked back to the visitor centre for the two-dram tasting. Surprisingly, there wasn’t their flagship 12-year old, but a dram each of the two non-age statement expressions: Stiuireadair (unpeated), and Toiteach A Dhà (peated). Meh.

A bit deflated, we left the distillery and drove back to Bowmore, where we had a quick meal before driving to the birthday party. There, we met some very nice people and had lot of fun, playing garden games and having delicious food. In the evening, we had a final couple of drams at our friends’ flat, before retiring in the campervan.

Honestly, this was one of the most disappointing distillery visits we had recently, which made us sad as Bunnahabhain is one of our favourite whiskies. We excused the increase in £10 for the Warehouse 9 tasting compared to 2022, although for four drams it is has became quite steep. Someone could argue that they are expensive drams, they are indeed, but the reason is that they are almost insanely priced: the 20cl bottle of the whiskies we tried ranged between £45 and £60, which is £145 to £195 for a full 70cl bottle, out of touch. Also, the choice to replace the Bunnahabhain 12 with the Stiuireadair (maybe the only bad Bunna we ever tried) in the tasting after the tour is quite a strange and cheap move. Would you imagine going to Lagavulin/Caol Ila/Ardbeg/Bruichladdich, paying for the basic tour and not getting a dram of their flagship 16/12/10/Classic Laddie? Yep, not even the Evil Empire does that.

But of course, what we really did not like was the way we were treated, and the lack of flexibility or willingness to try to fix a problem that wasn’t our fault in the first place. It’s true the staff gave Gianluigi and Clay “reparation” drams while Teresa was doing the tour, but at the same time we felt we were treated like we had done something wrong, which wasn’t true at all. At that time, it wasn’t written anywhere that we couldn’t do the tour after the warehouse tasting. Fortunately they recently changed the website (we wonder whether it wasn’t just us having this problem). Since the reservations were made under the same name/email, it would have costed the staff 5 minutes to touch base via email before. But what really made them unprofessional was that someone could have just told us before the tasting, when we checked in (and said we’d booked both tasting and tour). We would have both got drivers drams. We later complained via email, and they promised a refund for the tours (refund still not received, at the time of writing over a month later).

To wrap up this rant: will we still drink Bunnahabhain? Definitely, it’s too delicious to let go. Will we still buy from the distillery? Maybe, there are many indies out there with great Bunnas. Will we go back for another tasting or visit? Probably not for a very long time.

Stay tuned for some happier action the next day, a visit to the only Islay distillery we hadn’t visited yet…Can you guess which one? Until then, slainte!

Bunnahabhain Warehouse Tour

Price: £50.00 pp (August 2024)

Duration: 1hr 30min

Tasting: 4 drams (25ml, all natural colour and unchillfiltered), 2007, 16y, ex-Muscat cask, 53.7% (70/20cl bottles for £195/£60); 2014, 9y, ex-Canasta sherry cask, 58.4% (£145/£45); 2011 Moine (peated) fully matured in a refill ex-Cognac cask, 58.9% (£155/£55); 2013, 10y, Moine ex-Bordeaux red wine cask, 57.9% (£145/£50), and a copita to take home

Distillery Exclusive: see above

Target: whisky nerds

Value for money: a tad pricey

Highlights: Warehouse 9 is always special

Recommended: yes

Link: https://bunnahabhain.com/

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Bunnahabhain Production Tour

Price: £20.00 pp (August 2024)

Duration: 1hr (almost)

Tasting: 2 drams (20ml), Bunnahabhain Stiuireadair (46.3%), Toiteach A Dhà (46.3%)

Distillery Exclusive: see box above

Target: casual drinkers and tourists

Value for money: ok

Highlights: the still room

Recommended: if you’re looking for a basic distillery tour, there are better options on the island

Link: https://bunnahabhain.com/